When it comes to hiring a cleaning and restoration service , you can’t be too careful. After all, your home is your biggest investment and you cannot leave the task to inexperienced professionals.
At Shine Master, we understand your concerns and strive to offer a solution to your problems.
Shine Master is a local and reliable cleaning, restoration, and refinishing firm with years of proven experience. We are always ready to assist our valuable clients in the best way possible. You can trust us with a wide range of services such as:
- Stone Restoration,Cleaning and Refinishing
- Hard Floor Cleaning and Protection
- Carpet Restretching
- Carpet Burn Repair
- Carpet Cleaning
- Upholstery Cleaning
- Mattress Cleaning
- Spot and Stain Removal
- Odour Removal
- Flood Restoration
- Leather Cleaning and Protection
- Communal Cleaning
- Office Cleaning
- End of Tenancy
Planning to replace the natural stone floor just because it is slightly damaged? Or thinking of discarding a carpet and sofa set because it gives off an unpleasant odour? Before you make the decision, talk to our professionals. We can guide you on which option is your best bet – replacing, cleaning or repairing.
Eco-Friendly Service We care about the environment and truly believe in preserving nature.
Our main goal is to offer professional service to respected clients without damaging nature. Therefore, we take extra care when it comes to choosing machinery and cleaning solutions for a job. We strictly refrain from opting for the equipment which is not safe for people as well as the environment.
Top Quality Service At Shine Master, we are committed to providing quality service that customers can trust. Our customers are like family to us. We take every job seriously and leave no stone unturned in meeting their satisfaction. We are always ready to go the extra mile, which is why a myriad of customers trust us and contact us whenever they need impeccable service. We have developed an effective quality control structure. This approach reduces the risk of making costly mistakes. We do not only provide the best service at the beginning of the project, but also maintain standards until the project is finished.
Reasonable Pricing We are a team of polite and experienced professionals. We don’t claim to offer the cheapest services in town. Instead, we focus on ensuring that our customers receive premium service for the prices we charge.
Our price range is reasonable and we customize the service plan to best accommodate the needs of our customers. No Hidden Charges Our pricing is transparent and we provide complete details of the job to our clients.
During our entire journey, we have earned trust through trustworthy service and we aim to keep it that way. You will never be charged an unfair price for cleaning, refinishing, and maintenance services.
Attention to Detail We are a friendly cleaning firm and aim to offer an unmatched cleaning service. For this purpose, we ensure that we are extremely cautious when performing a job. We pay attention to our valued clients and listen to them so we can provide customized service that suits their needs. When you acquire our services, you can trust us to serve you in the best way possible.
Trained Professionals We believe that the staff is one of the biggest assets of a business. Therefore, we emphasize on the well-being and safety of our employees as well as customers. Our team knows what they are doing. We also encourage them to attend training and conferences so they can stay up-to-date with modern techniques and enhance the quality of service.
Easy Communication The comfort of our clients is our topmost priority and they receive undivided attention. We patiently listen to clients and thoroughly answer their queries. We guide our customers about the most appropriate solution for the issues they are facing. If you have any concerns, you can share them with our friendly team and we will do everything we can to resolve the issue.
Licensing and Insurance We understand how you feel when you hire a cleaning company and they end up ruining your property due to the lack of expertise. With Shine Master Cleaning, you won’t have to worry about such issues. Our efficient team has the license to provide the services we offer. We have insurance that covers all aspects of cleaning and restoration tasks. As a result, you need not worry about the liability if a service provider gets injured during the working hours. Furthermore, if a team member accidentally damages the property while performing the job, the insurance will cover the cost.
Quick Response Time We never keep our customers waiting and answer calls and messages quickly. We are always on time for our appointments. Therefore, you can have faith in us to reach your doorstep for a cleaning job on time and finish the task in a timely manner. We are also flexible to facilitate clients. If you have booked an appointment but anything important came up, you can let us know. We will reschedule the appointment that best suits your schedule. Easy Booking Booking an appointment with Shine Master is extremely easy. You can contact us through our website, phone call or social media channels. We quickly respond to queries and confirm bookings during business hours. We Save You Time We provide top quality service. You need not perform tasks such as carpet cleaning and floor repairing on your own. Just give us a call and we will take over the job. You can enjoy the free time, while we will professionally carry out the job!
TUPE (Transfer of Undertaking and Protection of Employees) We understand TUPE laws and deal with such cases on a frequent basis. If you are not satisfied with the quality of service by your current contractor, then you can hand over the task to us with confidence. When we take over a contract, we focus on improving the quality of service to benefit clients while making sure that the staff gets fair compensation for their service.
Affiliations We offer cleaning and repair services for houses, offices,commercial sectors and communal housing and we are affiliated with recognized organisations for this purpose. Some of these organisations include Chemspec Limited, Alltec Network, World of Clean, TACCA, WoolSafe Organisation, and National Carpet Cleaning Association.
Free Quotes We have taken an unofficial oath to add value to our amazing customers. Hence, we are always ready to help our customers. You should feel free to contact us for free professional advice. If you are looking to hire professional cleaning services, we can offer a free quote. However, we would need to inspect the premises first to ensure that our quote is accurate.
At Shine Master, we try our best to earn the trust of customers with the help of dedication and quality service at affordable rates. Give our services a try and we are sure you would agree to our claim. We are a friendly team of licensed professionals and are endorsed by local estate agents and inventory clerks. Founded by Mr. Lake Pace, Shine Master has made its name in town within a short time. Some of our customers have been with us for more than a decade. We are known for achieving customer satisfaction through our service. So, contact us today for appointments or emergency needs and our team will get back without unnecessary delays.